Women's Print HERstory Month Girls Who Print

Misty Friedrichs, CAS – National Sales Manager – 3M Promotional Markets

Company URL: https://promote.3m.com/index.jsf

LinkedIn Profile: www.linkedin.com/in/mistyfriedrichs

How do you help customers and partners succeed with their print and marketing endeavors? 

I help by asking questions first & then listening – not to just listen but to HEAR.  And I always have the goal in mind of “how can I serve this person”. When we take time to truly hear someone, we can sift through the noise to find a solution that will actually work, and not just “sell something”.  The other key factor I believe in is building relationships.  When I first slid into sales it was almost kicking and screaming as I moved away from my Customer Service experience & where my heart truly had resided for so long.  But then a magical thing happened – I realized that building relationships and serving others was, in fact, the heart of Sales too!  Or at least it should be, and that was the way I would do it.  From there I fully embraced it and I’ve never been the same since – learning, making mistakes, growing, and coaching others along the way…and I can’t imagine doing it any other way!

What ONE word describes your professional mission for 2023 – and why? 

P A U S E – pause to listen; pause to take a breath; pause to stay calm when I’d otherwise panic & be all dramatic; pause to evaluate “why” I’m doing something; when we pause, great things can happen. It doesn’t have to be a long pause, sometimes it’s literally just a second to make sure that gut instinct is what I’m sensing, and sometimes it’s a long pause to really be present with the person I’m talking with!


Get Involved and Get Empowered

Sign up to join our global mentoring program – it’s FREE!

Get your Girls Who Print Gear at our store!

Join our women-only, Girls Who Print LinkedIn Group

Listen to the Girls Who Print Podcast series playing on Podcasts from The Printerverse.

Subscribe to Podcasts From The Printerverse where you listen to podcasts and you’ll never miss an episode.

1 DAY • 1 NATIONAL EVENT • JOIN THE CELEBRATION! PRINT ACROSS AMERICA

Printspiration is streaming 24/7/365 through our growing library of original programming for print and marketing professionals at ProjectPeacock.TV