Name: Peace Oluchi Mbadugha
Title: Production Supervisor
Company: University Press Plc
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Did you choose print or print chose you?

I chose print. At the time I was to go to college I was at the crossroad on what to study in college, in Nigeria we have a brochure where courses to be studied can be assessed and checked for matching O’level results. I was a science student and wasn’t really thrilled by the urge exhibited by young people to study Medicine, Engineering and other science-related courses even though I was well-grounded in Mathematics and Physics. Flipping through the pages of the brochure I stumbled on “Printing Technology”, and I immediately connected with the course, because what I was looking out for was a course that I can practice without having to worry in the future about switching career due to the profession going into extinction. So I settled for “Printing” without any prior knowledge of what printing processes were, I would say I joined as a clean slate and that decision has never been regretted up until this moment. Not to leave out, I graduated with Distinction…..haha passion was key in achieving that.

How do you establish credibility with customers, colleagues and bosses?

Credibility with customers I would say can be the most difficult as there are various competitors out there who are thriving to win the market. Referring them to a business page, reviews from other customers, scheduling time with them to break down certain procedures in order to assure them of my credibility where there is need, sincerity, quality assurance, and on-time delivery has been my tool for winning. With my colleagues and bosses, I establish my credibility by being my best at my job delivery. Being a solution to technical challenges and being proactive. When every time you step into a technical issue there is a solution that in itself is enough to create credibility.

What advice can you offer regarding negotiating salary raises/ addressing fair pay issues?

Printing is a very lucrative trade with an established customer base. There should be a standard for paying, this standard should be fair on both the employee and the employer. Salary raise should take place at the beginning of every financial year, this has proven to be a motivating factor for employees to deliver their job role accordingly. Even though there are times when business seems not to be at its best, there should be productivity raise every time there is a higher profit margin.

What advice did you receive early in your career that you wished you had followed?

am still very young in the field, this year Feb 2020 made it my 9th year in this profession. Every time I am on the lookout to see how much I can absorb. So I can’t really say there is career advice I regret neglecting.